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4/17/18: Ordered bedroom set. Agreed to $99 shipping cost for "curbside" delivery. 4/17: Order confirmed 4/19: Order reconfirmed - will advise shipping date 4/20: Email arrives " that your shipping zip code is a non-direct destination area and there is an additional...
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1.5
I liked
  • Good prices for the look
  • Seemed to be good value
I didn't like
  • Bait and switch techniques
#1249256
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I' am a consumer that wants to know the history of this company and do you "back up your" product. I wanted to know about these End Tables that I had purchased for my family. I also wanted to know if your company still makes this model number # 2-546E. Notably, I hope...
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Product
I liked
  • I would like to know the price of these end tables
I didn't like
  • If the retailer lied about your product
#1196152
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I purchased a bedroom set model number 1908 from HomeElegance by way of East Coast Bedding in April of 2017. It took two weeks for delivery and upon receipt the dresser was not comoletely painted and had to be sent back. My cheif complaunt however is the king size...
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1.5
#1137912
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Ordered a set of bedroom furniture. Was told it was going to be delayed a month and we could not cancel the order. Then we find out it will be a "curbside" delivery which had we seen that we would not have ordered the furniture. My daughter and I have horrible backs...
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1.4
#1051944
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After searching around for the perfect bedroom we final made the decision to purchase from Homelement. Once the order was placed we were notified that the furniture was not in stock but would in be within 2 weeks. On week 2 we receive an additional email in regards to...
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1.9
I liked
  • Lots of good looking products
I didn't like
  • Does not care about customers
  • Company is not customer service oriented
#1047567
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VERY BAD CUSTOMER SERVICE. I ORDERED A BEDROOM SUIT, THE TRUCK ARRIVED WITH THE DRIVER, NO ONE ELSE. THE LOAD FELL OFF A 5' LIFT GATE ON TO THE STREET. I REFUSED THE DELIVERY EVEN THOUGH THE DRIVER SUGGESTED THE BOXES WERE DAMAGED, NOT THE FURNITURE INSIDE..SERIOUSLY?...
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1.9
I didn't like
  • Emails impersonal - very robotish
  • Company deals in mass quantities not quality
  • Does not care about customers
#971153
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Homelegance Sofa Review

Had purchased couches from a design company. These couches are terrible falling apart since day 2! Company will not respond to any type of contact! I have called the Rep which claims its abuse and neglect! This is cheap *** and awful customer service!!
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Value for money
Warranty
Website
#969852
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We've been working with Homelegance for awhile now. Most of the items we ordered, never matched the picture that was shown. I've had a couch for maybe 5 months now and it's already falling apart. My dining table is covered in scratches and the chairs have no padding to...
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Anonymous
Anonymous

What did you ordered

Product
#953244
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I purchased a Homelegance table through Lowe's and I honestly loved it for the first few months. After 5 months, I noticed holes in the table. I looked in the holes and something was MOVING. They sold me a table that was made with infested wood and now the bugs wanted...
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Anonymous
Anonymous

I can say as a furniture store owner who has done business with Homelegance for over 10 years, I have never had a complaint like this. I think this was an isolated incident. ...

#890869
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Contact Homelegance

Mailing Address:
Homelegance, Inc
212 Jacobs Place 495 S. Grand Central Pkwy #625A Las Vegas,NV 89106
High Point, North Carolina 27260
United States
Phone:
(336) 885-8880
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I am writing this as a furniture store owner that used to sell Homelegance Furniture. Problems will happen with any furniture company. A good company is one that helps take care of it quickly. A bad company is one that drags their feet which means that we are having to...
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2.7
Alpine, Utah
I liked
  • Good prices for the look
  • Monthly discounts on different items
  • Lots of good looking products
I didn't like
  • Speed of replacing damaged pieces
  • Account closed down before i could take care of all my customers
  • How often items came in damaged
#814912
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