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Ordered a set of bedroom furniture. Was told it was going to be delayed a month and we could not cancel the order. Then we find out it will be a "curbside" delivery which had we seen that we would not have ordered the furniture. My daughter and I have horrible backs...
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1.3
#1051944
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After searching around for the perfect bedroom we final made the decision to purchase from Homelement. Once the order was placed we were notified that the furniture was not in stock but would in be within 2 weeks. On week 2 we receive an additional email in regards to...
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1.7
I liked
  • Lots of good looking products
I didn't like
  • Company is not customer service oriented
  • Does not care about customers
#1047567
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VERY BAD CUSTOMER SERVICE. I ORDERED A BEDROOM SUIT, THE TRUCK ARRIVED WITH THE DRIVER, NO ONE ELSE. THE LOAD FELL OFF A 5' LIFT GATE ON TO THE STREET. I REFUSED THE DELIVERY EVEN THOUGH THE DRIVER SUGGESTED THE BOXES WERE DAMAGED, NOT THE FURNITURE INSIDE..SERIOUSLY?...
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2.1
I didn't like
  • Furniture damage claims unresponsive
  • Company deals in mass quantities not quality
  • Emails impersonal - very robotish
#971153
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We've been working with Homelegance for awhile now. Most of the items we ordered, never matched the picture that was shown. I've had a couch for maybe 5 months now and it's already falling apart. My dining table is covered in scratches and the chairs have no padding to...
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Anonymous
Anonymous

What did you ordered

Product
#953244
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I purchased a Homelegance table through Lowe's and I honestly loved it for the first few months. After 5 months, I noticed holes in the table. I looked in the holes and something was MOVING. They sold me a table that was made with infested wood and now the bugs wanted...
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Anonymous
Anonymous

I can say as a furniture store owner who has done business with Homelegance for over 10 years, I have never had a complaint like this. I think this was an isolated incident. ...

#890869
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I am writing this as a furniture store owner that used to sell Homelegance Furniture. Problems will happen with any furniture company. A good company is one that helps take care of it quickly. A bad company is one that drags their feet which means that we are having to...
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3.0
Alpine, Utah
I liked
  • Good prices for the look
  • Lots of good looking products
  • Monthly discounts on different items
I didn't like
  • How often items came in damaged
  • Speed of replacing damaged pieces
  • Account closed down before i could take care of all my customers
#814912
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I recently ordered a Bunk Bed for my children from wal-mart. com which came in three different shipments. I ordered the item(s) on the 14th of May and received them in speedy time. By the 19th I had received the first two boxes and the 21st the last box. No problems...
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Anonymous
OP

You both are misinformed. Walmart. Com is the portal that sells this ***. When a bed or any item for that matter has more than one piece in it needing hardware, the company t...

Anonymous
PEDRO

THE PROBLEM IN NOT HOME ELEGANCE, YOU PURCHASE THIS AT WALLMART AND THEY ARE RESPONSIBLE FOR THIS NOT THE MANUFACTURE , THE DEAL IS BETWEEN YOU AND WALLMART , THEY ARE THE ...

#122409
Reply to reviews

Homelegance Sofa Review

Homelegance
#969852
1.0
Details
Had purchased couches from a design company. These couches are terrible falling apart since day 2! Company will not respond to any type of contact! I have called the Rep which claims its abuse and neglect! This is cheap *** and awful customer service!!
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